Empowering Global Travellers Through Seamless Support
At Momentum, we believe that every journey should be as smooth as it is inspiring. That’s why we provide personalized, round-the-clock support to travelers across the globe, ensuring peace of mind from takeoff to touchdown.
As the dedicated satellite office for these global travel brands, Momentum Solutions Egypt plays a vital role in creating seamless, end-to-end travel experiences. Our teams are not generalists - they are specialized experts trained in specific areas of the customer journey.
- Sales Agents help customers find and book the best travel options for their needs, both online and over the phone.
- Customer Service Representatives manage post-booking support, assisting with itinerary changes, cancellations, disruptions, and inquiries with empathy and efficiency.
- Ancillary Services Teams focus on value-added support like seat selection, baggage, upgrades, and travel insurance, helping travelers customize their journeys with confidence.
By coordinating efforts across these roles, we offer a unified, high-performance customer experience - reducing handoffs, improving resolution times, and increasing satisfaction. Our structure empowers agents to collaborate across departments, use real-time insights to solve problems faster, and ultimately drive customer loyalty and long-term business growth.
About us
We’re a team that works hard, but we also enjoy the little things that make the day better - good coffee, casual conversations, team lunches and dinners, and a space that feels easy to be in.
Our office is bright, modern, and practical. It’s a place where people get things done, collaborate, and feel part of something bigger.
Join the team
